Responsible Gambling at Queenspins

At Queenspins, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Responsible Gambling

We believe that protecting our players is a top priority. Queenspins provides various tools and resources designed to help you maintain healthy gambling habits and prevent problem gambling before it starts.

Tools Available to Players

Queenspins offers several self-management features that you can activate at any time through your account settings:

• Deposit limits (daily, weekly, or monthly)
• Loss limits to control how much you can lose within a set period
• Wagering limits to manage your betting activity
• Session time limits and reality check reminders
• Cooling-off periods for temporary breaks from gambling
• Self-exclusion for extended periods

Recognising Problem Gambling

It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time gambling than you can afford?
• Do you chase losses by continuing to gamble after losing?
• Has gambling caused arguments with family or friends?
• Do you neglect work, studies, or responsibilities because of gambling?
• Do you borrow money or sell possessions to fund gambling?
• Do you feel anxious, stressed, or irritable when not gambling?

If you answered yes to any of these questions, we encourage you to seek help immediately.

Self-Exclusion

If you feel you need a break from gambling, Queenspins allows you to self-exclude from your account. During the self-exclusion period, you will not be able to access your account or place any wagers. To request self-exclusion, please contact our support team directly.

Self-Exclusion Periods

Protection of Minors

Queenspins strictly prohibits underage gambling. All players must meet the minimum legal gambling age. We carry out age verification procedures during the registration and withdrawal process to ensure compliance. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.

Helpful Resources

If you or someone you know is struggling with problem gambling, the following organisations offer free, confidential support:

• GamCare
• Gamblers Anonymous
• Gambling Therapy
• BeGambleAware

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please do not hesitate to reach out to our customer support team. We are here to help you enjoy your experience at Queenspins safely and responsibly.